FAQ

PayBox is an innovative gratification platform helping users earn free recharge by doing the things you regularly do online like clicking recharge vouchers, registering on websites, referring friends to sign-up on PayBox, playing games, participating in contests, redeeming coupons, applying for credit card, personal loan, insurance or savings account, online shopping at your favourite e-com store like Big Basket, Book My Show, Myntra, Grofers, Amazon, OYO Rooms, Flipkart, Jabong, Rummy Circle and many more
You need to sign up using your email Id, then complete profile and finally validate your email id by clicking the link send to your email id. You will receive all the information regarding new offers & transactions on your email id.
It's absolutely free! You don't need to spend anything to become a PayBox user. Infact you get a joining bonus added to your PayBox wallet that can be used for free recharges or bill payments.

    1. After you log in, hover over your cursor on the PayBox wallet balance and go to 'Settings'.

    2. You can change it by visiting 'Add Mobile' section.

    3. OTP is a secure code to ensure that there are no fraudulent transactions. Next, confirm the OTP and  make the required changes. If you still face difficulty in changing your primary mobile number then please share the details of the old & new number to support@pay-box.in

After you log in, hover over your cursor on the PayBox wallet balance and go to 'Account Settings'. Select Password and enter the new one and it’s done

It’s simple. Click on 'Login' and then on 'Forgot Password'.

Enter your registered email ID and click on 'Send Email'.

Please change your password through the recovery link sent to the registered email address.

PayBox wallet is a virtual account that keeps the track of free recharge you have earned through various activities. PayBox wallet balance is the amount in Indian rupees.

Joining Bonus Rs.10 Free Recharge

Referral Bonus Rs.10 Free Recharge for inviting your friends. Bonus is given only after joinee validates their email and mobile no

Clicking recharge voucher Rs.1 Free Recharge Daily

Daily login bonus of Rs.10 Free Recharge for continuous logging in on PayBox for 30 Days

You can also earn upto Rs.500 Free Recharge every month for trying out Hot Deals & Cashback Offers

You can invite your friends via, e-mail or send invite requests directly. Or share our Unique URL on FACEBOOK, YAHOO or GOOGLE+ and let the fun go wide!
You can keep track of your earning and withdraw through credit and debit history respectively.
Any free recharge bonus or cashback will be credited to your PayBox wallet within 48 hours of making a successful transaction. If it is still not done please send mail to support@pay-box.in

Please provide us with the following details to resolve the matter for you:

a) Transaction ID.

b) Transaction Amount.

c) Your Registered Email Address.

You are just a step away! To use your wallet money, you need to use redeem option, link a Mobikwik account and transfer the amount to Mobikwik Wallet and use it for it for Recharges, Bill Payments or Shopping. You can also visit 'Mobikwik Offers' section to see associated merchant partners.
To withdraw your earning you should have a minimum balance of INR 20.
It simply means adding free recharge to the wallet and you will receive a confirmation message for successful payment transaction.
Just to the left of your PayBox account, wallet balance is shown.
Due to technical issues, sometimes you may get an error. Please try after sometime.
's just a matter of few seconds! That's why it is the "Kwikest" way to mobile freedom.

Here are some possible reasons:

1- You have just added money to the wallet and have not processed a recharge transaction.

2- There was a delay from the operator's end

3- Probably, it could be a denomination issue

4- Connectivity issue due to which the recharge was stalled

5- Payment to wallet is not successful and there is no money in wallet

No problem! We are here for you. The money will be refunded to your wallet if the recharge is unsuccessful.

Generally, it takes 2 - 3 business days for bill payments to get updated at the biller's end.

You can face errors if:

1- Entered a wrong mobile connection type or entered wrong operator/circle or wrongly entered your bill details.

2- Trying to recharge with an invalid denomination.

3- The service is not available on MobiKwik.

In such a scenario, we suggest you to double check the details you have entered.

That's sad! Recharge once successful cannot be reversed. We request you to get in touch with your mobile operator for help.
Just wait for couple of hours and call the operator if issue is not resolved. Please provide the Operator ID provided to you via Email to support@pay-box.in
You are our first priority! We try to resolve your query at the earliest however sometimes it may take longer.
We would love that! You can share your feedback at support@pay-box.in
Your suggestions are extremely valuable, please share your recommendations by writing us to ops@pay-box.in